Okay game's Privacy Policy

The following information is collected when you create an account and use okay game's services:

• Registration details: Full name, date of birth, email address, mobile number.
• Identity Verification (KYC) Data: Copies of your national ID, passport, or other government-issued identification.
• Address details: Current address, district, and division.
• Payment Information: bKash/Nagad/Rocket number, bank account details (where applicable).
• Contact details: Messages sent via support chat or email.

The following information is automatically collected while you use okay game:

• Device Information: Device type, operating system, and browser version.
• IP Address: The IP address of your internet connection.
• Usage patterns: Pages visited, time spent, bets placed, and session details.
• Log files: Login time, logout time, and error logs.
• Cookies Data: Preferences, session tokens, and more.

Okay game collects your information through the following methods:

• Registration Form: When you create a new account on okay game.
• KYC form: From documents uploaded during identity verification.
• Payment processing: When making a deposit or withdrawal.
• Support Contact: When communicating via live chat, email, or phone.
• Platform usage: From betting activity, gameplay, and page visits.
• Cookies & tracking tools: Automatically, while using the browser or app.

Okay game never collects your data without your knowledge or consent. Your consent is confirmed at the time of registration.

Okay game uses your information solely for the following purposes:

• Account Management: For login, password reset, and account security purposes.
• Payment Processing: To process deposits and withdrawals securely.
• Fraud prevention: To detect suspicious activity and keep your account secure.
• Customer service: To resolve your complaints and answer your questions.
• Legal obligations: To provide required information to regulatory authorities.
• Service improvement: To improve your experience on the okay game platform.
• Promotional communications: To notify you of bonuses and offers, with your consent.

Okay game does not share your information with anyone except in the following limited circumstances:

• Payment processors: Only the minimum necessary information is shared with relevant providers such as bKash, Nagad, and Rocket for payment processing.
• Legal obligations: By court order or at the request of a government regulatory authority.
• Fraud prevention: To law enforcement agencies in cases of serious fraud.
• Technology Partners: okay game's server and security service providers — all bound by strict confidentiality agreements.

When sharing data with third parties, only the minimum necessary information is disclosed. Strict confidentiality agreements are enforced in all cases.

Cookies are small text files stored in your browser. okay game uses cookies for the following purposes:

• Session Cookies: To maintain your login session and manage secure sessions.
• Preference cookies: To remember your language preference and other settings.
• Analytics Cookies: To understand which pages are most visited and improve our services.
• Security cookies: To detect and prevent fraud and unauthorized access.

You can disable cookies at any time through your browser settings. Please note that doing so may affect the functionality of some okay game features.

Okay game uses industry-leading technology to keep your data secure:

• 256-bit SSL encryption: All data transfers on the website and app are encrypted.
• AES-256 storage encryption: Sensitive data stored on our servers is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Servers are protected against external attacks.
• Regular security audits: Regular audits conducted by third-party security experts.
• Access Control: Only authorized personnel have access to specific data.
• 24/7 Monitoring: Servers and networks are monitored around the clock.

Okay game retains your data only for as long as necessary. Details are provided below:

• While Account Is Active: All data is securely stored.
• After Account Closure: Up to 5 years as required by legal obligations.
• KYC Documents: 5 years, as required by regulatory standards.
• Transaction Records: 7 years (in accordance with financial regulatory requirements).
• Support conversations: 2 years.
• Session logs & cookies: Up to 1 year.

Once the retention period expires, okay game securely deletes or anonymizes your data.

For any questions, complaints, or requests regarding this Privacy Policy, please contact us:

• Email: support@okaygame.ws
• Website: https://okaygame.ws
• Support hours: 7 days a week, 24 hours a day

Okay game treats all privacy-related requests with the utmost seriousness and works to resolve them promptly.